Last updated March 4, 2011
This Privacy Policy discloses the privacy practices for the TimeView website (located at www.mytimeview.com ), the TimeView consumer mobile applications, and the TimeView merchant iPad application (collectively, the “Services”). TimeView LLC, a Delaware limited liability company, the provider of the Services (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information. If you have any questions about our privacy policy, please email us.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SERVICES.
The federal government and technology industry have developed practical tips to help you guard against Internet fraud, secure your computer and protect your personal information. See http://www.onguardonline.gov/
1. Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement and in such other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of notice on our home page.
2. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities of the Services, such as creating an account, adding your name to a wait list, ordering a product or service from us or our partners, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the Services (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
Tell-A-Friend. If you choose to use our service whereby you may refer a friend, we will ask you for your friend’s email address. We will automatically send your friend a one-time email. TimeView stores this information for the sole purpose of sending this one-time email.
Your friend may contact us at support@mytimeview.com to request that we remove this information from our database.
We use Personally Identifiable Information to provide products and services to you, enhance the operation of the Services, improve our marketing and promotional efforts, analyze website use, improve our product and service offerings, and to tailor your experience with third parties as provided in Item 3 of this Privacy Policy. For example, if you send our customer support an email we may use your comments and feedback to tell others about our services, and we may post your comment in our marketing materials or on our website. If your comments contain personal information such as your name, we will obtain consent from you to post your name along with your comment prior to posting your comment for public view, or simply change your name and post the comment. In addition, if you use our Services to send information or a product to another person, we may store your personal information. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Terms of Service and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.
Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our website, the URL of the website you visit after leaving our website, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.
We use Non-Personally Identifiable Information to troubleshoot, administer our website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our advertising, content, and programming.
3. Release of Personally Identifiable Information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties except as provided below:
(a) We may share your information with Third Party Merchants. From time to time, we may provide offers from particular merchants (referred to as “Third Party Merchants”) who, as part of the offer, request information on TimeView customers who responded to the offer. In those cases, we share some of your Personally Identifiable Information with Third Party Merchants. Sharing this Information may allow a Third Party Merchant to market directly to you. However, we will only share Personally Identifiable Information with a Third Party Merchant if you engage in an Identification Activity, and then only to the Third Party Merchant involved in that Identification Activity. We specifically disclaim any responsibility or liability for the actions of such Third Party Merchants.
(b) We may share your information with Authorized Third Party Service Providers. We may provide services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to perform their services including but not limited to: remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Services, troubleshoot, and provide customer support.
(c) We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may share your information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service. Likewise, we may release an Affiliate’s information to our bank to send out a payment. We encourage Third Party Merchants and Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
(d) We may remarket your information. Remarketing is a way for us to connect with users, based upon your past interactions with the TimeView Services. Third-party marketing vendors may be hired by TimeView to perform remarketing services. As a result, third-party vendors, may show TimeView ads on sites on the internet. Third-party vendors, use cookies to serve ads based on a user’s prior visits to TimeView’s website.
(e) We may share your information in a Business Transfer. As with any other business, we could merge with, or our company or its assets could be acquired by another company (“Business Transfer”). If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.
(f) We may share your information for our protection and the protection of others. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Services; enforce or apply this Privacy Policy, our Terms of Service or other agreements; or protect the rights, property or safety of the Services, Users or others. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TimeView’s Terms of Use, or as otherwise required by law.
4. Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with partners, Affiliates and advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided below:
(a) We may use Third Party Advertising Companies to serve ads when you visit our website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. Some of these Third Party Advertising Companies may be advertising networks that are members of the Network Advertising Initiative (“NAI”). If you would like more information about any NAI member company, or you would like to opt-out of targeted advertising from any NAI member company, click here: http://www.networkadvertising.org/consumer/opt_out.asp
(b) We may also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Services and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
5. Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by logging into your account and accessing the “My TimeView” section of the site or sending us an email at support@mytimeview.com. Please indicate your name, address and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on our Services. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
If you choose to store credit card information on the site, this is stored on a secure page and you may delete your credit card information at any time by going to the “My TimeView” section of your profile.
6. User Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity of the Services and thereby preclude you from using certain Services.
As a condition of purchase of our Services, we may send you Administrative and Promotional emails. We will send you information regarding your account activity and transactions as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Services, and include emails regarding a particular User’s account, requests or inquiries, and purchases of products and services. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at support@mytimeview.com . When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.
7. Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can only access your Personally Identifiable Information on our Services through a password and your phone number. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Services, and are not responsible for the actions of any third parties that may receive any such information.
8. Data Tracking
Cookies. To facilitate and customize your experience with the website, we may store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Services. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our website only and does not cover the use of cookies by any advertiser or other third party. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Services may not work properly.
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
9. Privacy Policies of Third Party Websites
This Privacy Policy only addresses the use and disclosure of information we collect from you on our Services. Other websites that may be accessible through our Services have their own privacy policies and data collection, use and disclosure practices. If you link to any such websites, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.
10. Miscellaneous Privacy Issues
Children. Minors under the age of 18 may not use the Services. We do not knowingly collect personal information from anyone under the age of 18, and no part of the Services is designed to attract anyone under the age of 18. TimeView does not sell products for purchase by children.
Public Areas. We may provide areas on our Services where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.
Facebook Connect. The TimeView Services allow users to access Facebook Connect to interact with friends and to share on Facebook through Wall and friends’ News Feeds. If you are logged into TimeView and Facebook, when you click on “Connect with Facebook” your profiles will merge if the email addresses match. If you are already logged into TimeView but not logged into Facebook, when you click on “Connect with Facebook” you will be prompted to enter your Facebook credentials or to “Sign up for Facebook.” By proceeding you are allowing the TimeView Services to access your information and you are agreeing to the Facebook Terms of Use in your use of TimeView Services.
Once you register on the TimeView site and Connect with Facebook, you will be able to automatically post recent activity back to Facebook. You have the option to edit privacy settings for the reviews that appear on Facebook or disconnect this service by visiting the Facebook Application Settings page.
Notice of Privacy Rights to California Residents. California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Services and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
Access outside the United States. The TimeView Services are not intended for access by any person outside the United States, and therefore any rules or regulations relating to non-U.S. users are not applicable.
11. Contacting Us
Whether you’re a new or loyal customer, restaurant owner, marketer, publisher, media member or job seeker we’d like to stay connected and want to hear from you! Please contact us at:
